We want to make the Catalyst Festival as accessible as possible for everyone. Here are a few ways we can help.

► Amenities - Accessible toilets are located in the amenity blocks. Some accessible shower units are also available, marked Accessible Toilet & Shower (ATS) on the site map.

► Large print materials - Large print copies of this guide and other materials are available on request from the Information Point.

► Signing - BSL interpretation is available in the main meetings, and other meetings by request. A designated signing area can be found at the front of the main venue, and induction loops are installed there as well.

► Wheelchairs - Wheelchair users are welcome to sit anywhere within venues, as long as one side of the wheelchair is next to an aisle.

► Quiet Breakout Space - For anyone that may find the main meetings a bit overwhelming but would still like to listen to the content, we will be live streaming in HUB 1

Alcohol is permitted in camping areas, but not any of the indoor venues.

There are no cash machines on site.

All festival goers need to leave Norfolk Showground by 3pm on Tuesday 26th May.

Your quickest response will be to phone 0300 02 01 999 (rather than dialling 999) and wait for instructions about what to do next.

Fire points are located around the site – your Church Coordinator will tell you where the nearest one to your church site is. Please cook safely and ensure any gas cooking equipment is checked and safe to use. No open fires, bonfires or charcoal barbeques are permitted anywhere on site.

There is a First Aid point in beyond the cow sheds at the end of the concourse, staffed by a contracted medical company 24 hours a day. You can contact the First Aid team by calling the emergency number above, or asking anyone with a radio.

Find the first aid point on the map

There is a Cafe on site serving barista made coffee throughout the day, plus hot and cold breakfasts and lunches. There are also a range of food vendors including burger van, crepes and ice cream during the afternoons and evenings.

No gas bottles are available for purchase on site.

Please be considerate when walking around the site – keep noise to a minimum at night, try not to walk through other sites, and mind out for guy ropes.

Bring your melted ice packs to the Information Point during opening hours to swap them for different frozen ones, or drop your own labelled ones off to be frozen and pick it up later in the day... no charge but voluntary donations welcome.

https://catalystnetwork.org/donate/

The Information Point is open from 8.30am-8pm every day (8.30am-10am on Tuesday) in the foyer of HUB 1, where our friendly team will be happy to help you with any problems or queries you might have.

We will leave items left behind at the back of the meeting venues, where they can be retrieved. Valuable items will be kept safely at the Information Point.

Your church group is looked after by a Neighbourhood Host and team. They are your point of contact for any issues that arise on your site, and they liaise closely with all the other teams at the Festival to make sure you stay safe.

All activities are finished by 11pm - please head straight back to your church site afterwards. Please stay on your church site from 11.30pm, and silent from midnight.

You may be photographed or filmed for use in promoting Catalyst or the Catalyst Festival - on our websites, social media accounts, on video or in printed materials. If you don’t wish to take part, please let the photographer know.

If your image is used and you would like it to be deleted, please email communications@catalystnetwork.org

We have a Safeguarding Coordinator on site, whose role is to be available for advice for all young people, and to supervise adults and event servers. All servers are asked to adhere to our Safeguarding Policy, and any server in direct contact with children and young people must have undergone a Disclosure Barring Service (DBS) Check.

Your own security and that of your belongings is your responsibility. Wristbands will be checked on entrance to Festival venues. There is a security team on site 24 hours a day.

The Showground is ideally located just off the A47. At the same junction (just a few minutes drive) is Longwater Retail Park where you will find the closest food shop, a Sainsbury's Superstore (plus petrol station). There are also shops such as The Range, Next, Sports Direct and Boots, which may come in handy too. 

The Showground has a farm shop on the edge to the site that is considered offsite for the duration of the Festival.

There's a Makro 20 minutes away, down the A47 in Thorpe End on Cranley Road; and a Booker 25 minutes away near Norwich Airport on Liberator Road.

You'll also find an ALDI 10 minutes away, towards Norwich on the A1047.

You can also arrange for a shopping delivery to take place, but please note these will need be met at the gate and must be between 10.00-11.00am or 7.00-8.30pm. You may also bring a vehicle onsite during this time.

Due to the local roads we do not recommend that anybody leaves site on foot.

Smoking and vaping is not permitted anywhere onsite, in accordance with our Health & Safety policy. Those wishing to do so will need to leave site. Anyone found to be smoking or vaping may be asked to leave site and not be able to return.

Our servers are the people who make this whole event possible - thank you for all of your hard work! Our Servers’ Lounge in SHED 8. is the place for you to hang out with your teams and grab a tea or coffee throughout the day.

Your nearest amenity blocks can be found on the site map. If there are any problems with the amenity block in your Neighbourhood, please let your Neighbourhood Host know.

Please try to take short showers
– those behind you in the queue will appreciate it!

Please bag your rubbish and use the dedicated skips around the site. Please also make sure your church site remains free of litter.

You won’t find dedicated recycling bins onsite, as recyclable materials are sorted and removed from the general waste skips

Wi-Fi is available around the site - why not log in and keep in touch with us?

Share your stories, pictures and highlights from the Festival

Tag us: @catalystnetwork (instagram) @catalystfestival (tiktok) or use our hashtag #catalystfestival2026 look out for them on the big screens throughout the week!

You should have received a wristband when you arrived on site - it’s essential that your wear it at all times so we know who’s part of the Festival and who’s not. In addition, all Catalyst Festival servers and contractors wear identity badges.